Stop fielding angry calls on evenings and weekends. ForecourtDesk turns every customer complaint into a calm, professional, ready-to-send reply — protecting your reputation and your profit.
Complaints don't wait for business hours. They land on a Saturday night and hijack your weekend.
An angry customer, a fault, and your evening's gone before you've picked up.
Caving to "I want my money back" when a cheap fix would've kept the sale.
People trying it on for a freebie — and you're too busy to argue.
Handle a complaint badly and it costs you the reputation you've built.
Dead simple. You forward it, we handle the thinking, you stay in control.
A customer gets in touch with a problem. You forward it to ForecourtDesk.
We work out the fault, whether it's genuine, warranty, or a chancer — and the smart way to handle it.
A professional reply written in your voice, plus a one-line recommendation — fix, warranty, or push back.
Check it, send it. Always your voice, always your call. Handled in seconds.
Once you're comfortable, we can go further — handling complaints start to finish as your aftercare team, so you're out of the loop entirely.
Real scenarios, real replies. This is exactly what it looks like.
Watch a refund demand turn into a cheap fix that keeps the sale.
A covered fault gets filed with the warranty company automatically.
Comeback after comeback, a refund threat — handled without panic or over-spend.
Spots a try-it-on and politely says no — so you don't give away freebies.
One flat monthly fee. Rolling — cancel anytime. It pays for itself.
Tailored to your dealership
Send your first complaint and see it handled free — no commitment. Let's set up a quick chat and I'll show you exactly how it'd work for your dealership.
Get in touchjordan@forecourtdesk.co.uk